Coral CRM


CRM is a business process in which client relationship, Customer Loyalty and Brand Value are built through marketing strategies and activities. Coral CRM allows the business to develop long term relationship with established and new customers while helping stream line corporate performance. Coral CRM is a business software that helps in identifying, understanding and providing better service for your customers while building a relationship with each customer to improve customer satisfaction and maximise profits. Coral CRM acts as a powerful tool for managers to take quick business decisions.


coral-crmCoral CRM is for your complete sales automation by adding sales persons, agents, prospect customers, recording customer enquiries with all details, enquiry matching search, enquiry source and mode, assigning enquiries to sales people, enquiry follow up and its history, enquiry follow up reminder alerts, enquiry listing, enquiry status, hot enquiries, Sales people appointments tracking, due date alerts, auto call notice, auto reminder notice, sales analysis etc.


coral-connectCoral CRM helps you to store information about the customers and their interactions. Coral CRM aims to improve services provided to customers, and to effectively use customer details for targeted marketing.



  • User wise information
  • Full Customer information facility
  • User wise monitoring to find efficiency of each user
  • Comprehensive Contact Module
  • Individual complaint or request tracking
  • Unlimited plan configuration for sales, support and other departments
  • Fully Customizable
  • Customer Support System (CSS) Module
  • Full Customer information facility
  • Maintenance and Service Module
  • Integrated with mail System
  • Multi level reports for daily summary, current progress, monthly target etc.


  • Integrated with Realsoft ERP to get relevant information
  • Facility to work in single system for travelling sales men and supporting
  • Quick updation of offline information to the corporate data
  • Various Levels of alert to avoid losing of minute information
  • Multiple levels of plans that can be created according to the requirement
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